10 reasons why a Vendor Portal leads to eCommerce business growth

Implementing a modern Vendor Portal or Supplier Relationship Management system is key to streamlining your supply chain and minimizing errors, costs, inventory, and shrinkage.

  1. Free up your time from managing your vendors so that you can focus on getting more customers

  2. Vendors may ship the incorrect quantities, products, or packages to you. Logistics companies spend a large fraction of their operations teams doing manual exception handling and error resolution. Automate the reconciliation process to ensure that every item, package, order, shipment, and detail is tracked in real-time.

  3. Vendors, shippers, customers, and logistics teams get real-time visibility, preventing wasted time asking "Where's my package?", "Where's my check?". All of these answers are captured and updated in real-time in the portal.

  4. Eliminate blind arrivals. Vendors may forget to send Advance Shipping Notices (ASNs) to their warehouses, distributors, or fulfillment centers. Blind arrivals are especially prevalent with shipments that arrive in small parcels and Less-Than-Truckload (LTL) freight. Blind arrivals are received shipments that are unexpected, lacking advance notice. These packages can cause confusion in accounting. It gets even more complex if the senders have multiple identities, entities, names, aliases, addresses, and order numbers.

  5. Centralize all of your logistics, accounting, and inventory data into one place. Having hundreds of spreadsheets fly around in inboxes every month can lead to costly errors, discrepancies, and mistakes, not to mention time lost.

  6. Track and trace all edits, movements, and approvals.

  7. Amend mistakes easily. Let's face it, logistics is still a very human business. SKUs may be entered wrong, invoices or packing lists may contain errors, totals or prices may not always add up. SKUs may be discovered to be on backorder or delayed. Logistics teams and vendors can make updates in real-time, with logic built in where only before certain points can certain data be amended.

  8. Get an aerial view of your operations, with an analytics dashboard that shows totals, statuses, and breakdowns of accounts in any way you'd like to slice the data.

  9. For businesses that are outgrowing Excel, Quickbooks, and yet do not find SAP or Oracle to have a 'delightful' experience, a Vendor Portal is the easiest way to organize your experience with your vendors, operations teams, and customers.

  10. Make vendors, distributors, and customers enjoy and delight the experience in working with you. No more chaotic and disorganized workflows over email, Whatsapp, phone, and texting. Modernize the way you work with vendors and customers.


A modern approach to vendor and customer management


Photon Commerce's Vendor Portal streamlines ordering, shipments, receiving, inventory, and payments in a single page. Optimized for eCommerce distributors, wholesalers, Buyers Clubs, fulfillment centers, warehousing, 3PL, and 4PL businesses, the vendor portal reduces friction, errors, exceptions, time, and discrepancies between vendors and customers. Over 100 distribution and logistics use Photon Commerce every day, accessing over 100,000 vendors. Photon manages millions of dollars of SKUs and shipments a day.

Michael Young

Founder & CEO of Photon Commerce

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